Help center & resources

Everything you need
to succeed with AI video

Quick start guide, platform tutorials, best practices, and direct support — all in one place.

Quick start guide

Your first video in under 5 minutes

Step 1

Create your account

Sign up free in seconds. No credit card required. Free credits included immediately.

Start
Step 2

Upload your product

Add product images and basic info. Our AI analyzes your product and prepares a personalized brief.

Step 3

Choose your AI tier

Fast AI for speed, Smart AI for depth, Premium Team AI for maximum cinematic quality.

Step 4

Pick format & duration

Choose 24s, 32s, or 36s. Pick your aspect ratio. Click generate — your video is ready in minutes.

Step 5

Download & publish

Your video uploads to S3 instantly. Download in HD or share a direct link — no watermark on paid plans.

Free plan includes enough credits to generate your first video — no credit card required.Create account

Best practices

Get the most from every generation

Use high-quality product images

Minimum 800×800px, clean background, multiple angles. Better input = better AI analysis = better video.

Match format to platform

36s 9:16 for TikTok/Reels. 32s 16:9 for YouTube. 24s 1:1 for Amazon. Platform-native formats convert best.

Choose Smart AI for your first video

The 3-stage planning makes a visible quality difference. Try Fast AI once you know your product's visual style.

Use Premium for hero campaigns

For launch campaigns, high-spend ads, or brand films — Premium Team AI gives you studio-grade brief quality.

Support ticket

Billing, technical issues, or account questions — our team replies within 24h.

Open a ticket

Read the blog

Strategy, tutorials, and deep dives on AI video generation and e-commerce growth.

Browse articles

FAQ

Everything you need to know before you start